PRIVACY
Appdemon Privacy Policy
Effective Date: April 11, 2026
Developer: Appdemon ("we", "us", "our")
Contact: privacy@appdemon.com
1. Introduction
This Privacy Policy explains how Appdemon collects, uses, stores, and protects information when you use our websites, applications, software, plugins, tools, services, beta programs, and related products (collectively, the "Services").
By using our Services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Email address
- Company or organization name
- Support requests and correspondence
- Survey responses and feedback
- Account registration information
- License activation information
Information Collected Automatically
Depending on the Service, we may automatically collect:
- Device information
- Operating system version
- Application version
- Crash reports and diagnostic information
- IP address
- Approximate geographic region
- Browser type and settings
- License activation and validation data
- Usage analytics and feature interaction data
License & Subscription Information
For software that uses licensing or subscriptions, we may collect:
- License key identifiers
- Device identifiers
- Activation timestamps
- Seat usage information
- Subscription status
- Product version information
This information is used solely for license management, fraud prevention, account administration, and service delivery.
3. How We Use Information
We may use collected information to:
- Provide and operate our Services
- Authenticate licenses and subscriptions
- Deliver updates and new features
- Respond to support requests
- Improve product functionality and reliability
- Analyze usage trends and performance
- Prevent fraud, abuse, and unauthorized use
- Send product announcements and service notifications
- Comply with legal obligations
We will only use personal information where we have a lawful basis to do so.
4. Marketing Communications
If you choose to subscribe to newsletters, beta programs, waitlists, or product announcements, we may send emails regarding:
- Product launches
- Updates and releases
- Beta programs
- Promotions and offers
- Company news
You may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.
5. Analytics & Diagnostic Data
We may use analytics, telemetry, and diagnostic tools to understand how our Services are used and to improve performance.
Information collected may include:
- Feature usage
- Session duration
- Crash reports
- Performance metrics
- Device and software configuration
Where possible, analytics data is aggregated or anonymized.
6. Payments
Payments may be processed by third-party payment providers including but not limited to:
- Stripe
- Paddle
- Apple
- PayPal
We do not store complete payment card details on our systems.
Payment information is handled according to the privacy policies of the applicable payment provider.
7. Third-Party Services
Our Services may integrate with or rely on third-party platforms and APIs.
Examples include:
- OpenAI
- Google Workspace
- Slack
- Atlassian
- GitHub
- Apple Services
- Microsoft Services
- Unity Services
When you connect third-party accounts or services, information may be exchanged between our Services and those providers as necessary to deliver functionality.
Your use of third-party services remains subject to their own privacy policies and terms.
8. Cookies & Website Technologies
Our websites may use:
- Cookies
- Local storage
- Analytics technologies
- Similar tracking technologies
These technologies help us:
- Improve website performance
- Understand visitor behavior
- Maintain user preferences
- Measure marketing effectiveness
You can control cookie preferences through your browser settings.
9. Sharing Information
We do not sell personal information.
We may share information only:
- With service providers that help operate our Services
- With payment processors
- With analytics providers
- With cloud hosting providers
- When required by law
- To protect our legal rights or security
All third parties are expected to process information in accordance with applicable privacy laws.
10. Data Retention
We retain information only for as long as necessary to:
- Provide Services
- Maintain accounts and licenses
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be deleted or anonymized where reasonably practicable.
11. Security
We take reasonable technical and organizational measures to protect information against:
- Unauthorized access
- Accidental loss
- Misuse
- Disclosure
- Alteration
However, no system can guarantee absolute security, and we cannot guarantee the security of information transmitted over the internet.
12. International Transfers
Our services and providers may operate in multiple countries.
Information may be transferred, processed, and stored outside your country of residence where permitted by law and subject to appropriate safeguards.
13. Your Rights
Depending on your location, you may have rights including:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Data portability
- Objection to certain processing activities
- Withdrawal of consent
Requests can be submitted to:
14. Children's Privacy
Our Services are not directed toward children under the age required by applicable law to provide consent.
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information, please contact us and we will take appropriate action.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website and will include the updated effective date.
Continued use of the Services after changes become effective constitutes acceptance of the revised policy.
16. Contact
If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact:
Appdemon